If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. (After you fill out the information, you will receive a phone number.) If you do not live in the United States / Canada region, please click the link below to get help from your region number. Then the printer will need to be repaired / replaced. Please contact HPtelephone support for further assistance. If these steps do not resolve your problem, and you have already tried new ink cartridges and print head. And I'm happy to see it for you!Ĭheck that all the steps in this guide, a "lack of cartridge" or "not compatible ink cartridges" Error Message, have been completed. I noticed that you get an error "Cartridge problem" with your HP Officejet Pro 8610. They sent me a new print head and new ink to installation as well. I replaced the ink with new genuine HP ink which is the expiration date and I contacted HP. I tried all the troubleshooting steps and it will not erase. My HP Officejet Pro 8610 has a "Problem of cartridge" error on the display screen. HP Officejet Pro 8610: HP Officejet Pro 8610 - cartridge problem
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